About Me

A little bit about my experience...

John Doe

BIO

I thrive working on large, commercial, information heavy site designs. I have an emphasis on ease of use & simplicity. My idea of great visual design: when it enhances the user experience, & doesn't get in the way.

Whistleout.com - Web Specialist

  • Lead designer for landing pages, banners, homepage ads, display ads and remarketing ads
  • Template development with a strong proficiency in HTML, Bootstrap CSS (some JS)
  • Conduct all user & product support via Zendesk
  • Create and maintain Whistleout’s help center and knowledge base
  • Create engaging content using best SEO practices with over 5 million page views in 2017
  • Strong understanding of subdomains, white-label affiliates, CPC
  • Knowledgeable in conversion focused user experience and user journey
  • Worked on various mapping software - ArcGIS and

VCC - Graphic Designer

  • Design detailed product guides, memos, and press releases for products via Adobe Illustrator and Photoshop
  • Configured, updated, and created new products for the VCC website via CMS
  • Manage personal workload and timeline requirements
  • Supported the marketing team with creative design strategies
  • Played a key role in the launch of new products and press releases
  • Provided all imagery for new products via Cannon Mark 5D V
  • Finalized each product by initializing color correction & image optimization

YourMembership - Software Specialist

  • Identify, troubleshoot, and analyze software related issues, specifically membership based support
  • Played a key role in the merger of over 1,100 new clients from a YourMembership acquisition
  • Conducted new website configuration including data uploads, content creation and overall onboarding
  • Provided support to clients on matters such as HTML issues, log-in failure, membership software support, and other general inquiries regarding the software product
  • Ensured the highest levels of customer satisfaction by responding to support requests in a timely manner via the YourMembership support system or directly over the phone